Refund Policy

Here at The Place, we want you to be happy with your purchase. If at any time you're not fully satisfied with our services, reach out to our support team.

1. Subscription Cancellations

You may cancel your subscription at any time via your Current Plan section on the Me page or by contacting our support team. Upon cancellation, you will retain access to the service until the end of your current billing period. No further charges will be applied.

2. Refund Eligibility

Refunds are generally not provided for "change of mind" once a service has been accessed. However, you may be eligible for a full or partial refund if:

• Initial Purchase: You request a refund within 3 days of your first-ever subscription payment.
• Technical Issues: A major technical fault prevents you from using the service and remains unresolved after 3 business days of being reported.
• Billing Errors: You were charged incorrectly or multiple times for the same period.

3. Unsatisfactory Service

If you are not fully satisfied with our service, you may request a refund by contacting our support team. We'll do our very best to make things right for you.

This Refund Policy was last updated on December 30, 2025.