1. Privacy Policy

This policy (Privacy Policy) explains how The Place (IP) Pty Ltd (ACN 663 363 497) and its related bodies corporate (The Place or Company) seek to protect the personal information of individuals (you).

Please read this Privacy Policy carefully in order to understand how your personal information is collected, held, used, or otherwise processed by us. The Company reserves the right to make changes or updates to this Privacy Policy from time to time.

2. How The Place Collects Personal Information

The Place may collect personal information in three main ways:

1. Directly from you, when you interact with The Place's services or platforms;
2. Passively from you, when you interact with The Place's services or platforms; and/or
3. From third parties in certain circumstances.

The specifics of personal information collected in each situation is discussed further below.

3. When The Place Collects Personal Information and What We Collect

3.1 Personal Information Collected Directly

When you engage with the The Place services and/or platforms, we may collect the following types of personal information:

1. Basic user and account information, including your name and email address;
2. Enquiry information;
3. Details of products and/or services you have purchased from us; and
4. Any information relating to you that you provide to us.

3.2 Personal Information Collected Passively

When you engage with the The Place services and/or platforms, we may collect the following types of personal information:

1. Content that is posted and submitted to the The Place platforms or on our social media accounts; and
2. Browser, system and device information regarding devices you use to access The Place platforms, including locational information, web data tracking information, device information and system usage information.

3.3 Personal Information Collected from Third Parties

In certain circumstances, we may collect personal information about you from third parties. The types of personal information collected include:

1. Publicly available basic contact and biographical information;
2. Information that is made available to The Place by a third party service or platform, if you access The Place platforms through such services or platforms;
3. Third party account information made available to us if you link your The Place platform account or usage to third party services or platforms.

4. Why The Place Collects Your Personal Information

The Place collects personal information about you so that it can perform its business activities and functions. Subject to clause 6, the main ways we may use personal information to achieve these objectives are:

1. Communication: We may use basic contact, enquiry and feedback in order to communicate with you about enquiries or feedback, interest in the The Place platforms or services and to provide information.
2. Administration and delivery of services and The Place platforms: The Place will use basic contact information and other organisational information to engage with you in providing the services and The Place platforms. The Place will also use these types of information for administrative purposes.
3. Ensuring user safety: The Place may use any type of information collected to prevent and address risks to all individuals. For example, The Place may use information to investigate suspicious or threatening activity.
4. Research and development: The Place may use personal information to develop, test and improve the The Place platforms and services.
5. Marketing: Subject to law, The Place may use basic contact, enquiry and organisational information to provide you with relevant marketing materials and information about The Place's products and services that we consider may be of interest to you. You can opt out of receiving marketing communications by using the opt-out functionality provided in each marketing communication or by contacting us using the contact details below.

5. The Place's Disclosure of Personal Information

Generally, The Place does not disclose personal information to any third parties except:

1. Law enforcement agencies, or another party that has a legitimate legal right to access the information;
2. Other third parties with whom The Place has a commercial relationship, for example, for business, marketing and related purposes;
3. In the event that an entity acquires or is considering acquiring ownership or operation of The Place or the The Place platforms; and/or
4. To protect the safety of individuals, and the security of our platforms.

Generally, The Place will not disclose your personal information to entities located outside of Australia.

6. The Place's Treatment and Storage of Personal Information

The Place takes reasonable steps to ensure your personal information is protected from misuse and loss, and from unauthorised access, modification or disclosure. We will use all reasonable endeavours to keep the personal information we collect, hold and use in a secure environment.

• With respect to data we acquire through the Google API or Microsoft API (to the extent relevant), data use is limited to providing or improving user-facing features that are prominent in The Place platform including reading, writing and managing your email, managing your calendar and reading your contacts. Data stored is limited to the minimum necessary to provide the functionality.
• In order to provide functionalities such as email automations, summaries, and transcribe audio recordings The Place integrates with third party AI models. We do not allow those providers to train their AI models using your data.
• The use of raw or derived user data received from Workspace APIs will adhere to the Google User Data Policy, including the Limited Use requirements.

6.1 Data Retention and Deletion

• The Place securely stores your personal information for a period of time that is consistent with our business purposes. We will retain your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.
• When the data retention period expires for a given type of data, we will delete or destroy it in accordance with our data retention policies and applicable legal requirements.
• You may request for your data to be deleted by contacting our Privacy Officer using the details set out below. We will process your deletion request in accordance with applicable privacy laws and our legitimate business interests. Please note that some information may need to be retained for legal or regulatory compliance purposes.If you request for your data to be deleted, we will delete it in accordance with our data retention policies and applicable legal requirements.

7. Managing your Personal Information

7.1 Accessing and Ensuring the Accuracy of Personal Information

The Place takes reasonable steps to ensure that the personal information we collect and hold is accurate, up to date and complete. You may request to access or correct of any of the personal information we hold about you at any time by contacting us at the details set out below. The Place may charge you a fee to cover our administrative and other reasonable costs in providing the information to you. There may be circumstances in which The Place cannot provide you with access to information.

7.2 Contacting The Place

If you have any questions or queries about this Privacy Policy, please contact the Privacy Officer using the details set out below.

This Privacy Policy was last updated on June 17, 2025.